Troubleshooting
Transfer is stuck or refused
Lock, auth code, paid vs free transfers, registry mail.
Usual causes
Domain still locked at the losing registrar. Wrong or expired auth code. Owner email not approved. TLD not transferable at Steady. Transfer is not free and checkout was skipped. 60-day lock after a previous transfer or registrant change at some registries.
What to do
Read the notice on the domain page — it includes a code, explanation and suggested actions. Unlock, request a fresh auth code, and confirm the extension is listed as transferable with a price or “free”. Open a ticket if the notice says verification or redemption.